Commissioning of textbook production for the Ministry of Education in Kuwait
Thanks to the timely intervention of our expert, our customer managed to maintain a key customer of its branch on the Arabian Peninsula.
Assignment
Thanks to the successful implementation of a project in Sydney, Australia, our company was approached to commission the printing production of textbooks in Kuwait. This time the problem lay not only in the correct application of adhesive, but in the production setup as such. The machines were more than 50 years old and the operators lacked sufficient knowledge and experience.
Solution
With regard to the type of paper, it was first necessary to correctly set the milling of the book spine. The next step was choosing the correct adhesive, reactive PUR in this case. The adhesive must be applied in a layer of correct and constant thickness. The final step was to create a transport path on which the adhesive has time to cure so that the binding does not come apart during handling.
Results
Despite the short time set by the Kuwaiti government for commissioning, the language and cultural barrier and the obsolete production technology, the production was ultimately commissioned in the required quality. The final product was approved by the Ministry of Education, which represents 90% of our customer's sales and is thus its key customer.